3/20/96 9:47 PM Chief Administrative Officer 1996 Training Activities by Office (Actual and Planned) vonHarders vonHarders Employee Name Course Title/Description Supporting 95 TCP/IP and NT 3.5 Course Date(s) 6-May-10-May 23-Apr-26-Apr Fowlie Learn the Secrets of PageMaker Fowlie Microsoft Office Fowlie Supporting 95 Snyder Supporting 95 Snyder Windows NT Server 3.51 Hall Supporting 95 Hall Windows NT Server 3.51 Crawford 4.1 Advanced System Admin. Crawford 4.1 Design & Implementation Crawford 4.1 Design & Implementation Crawford Crawford 4.1 Installation Supporting 95 Crawford TCP/IP and NT 3.5 Dorsainvil Supporting 95 Dorsainvil Windows NT Server 3.51 Pacic Supporting 95 Botelho 4.1 Advanced System Admin. Botelho 4.1 Design & Implementation Botelho 4.1 Installation Botelho Supporting 95 Botelho TCP/IP and NT 3.5 Williams 4.1 Advanced System Admin. Williams Williams Williams Williams wenzel 4.1 Design & Implementation 4.1 Installation Supporting 95 TCP/IP and NT 3.5 TBA - To Be Announced. Costs of TBA entries and training scheduled after 2/29/96 are estimated. Page 9 3/20/96 9:47 PM Chief Administrative Officer 1996 Training Activities by Office (Actual and Planned) Employee Name Course Title/Description wenzel Windows NT Server 3.51 Patrick Supporting 95 Patrick Cooper Windows NT Server 3.51 Supporting 95 Cooper Windows NT Server 3.51 Howard 4.1 Advanced System Admin. Howard Howard 4.1 Design & Implementation Howard Supporting 95 Howard TCP/IP and NT 3.5 Belinger Supporting 95 Belinger Windows NT Server 3.51 Kiser Regional Definity Conference Moore Supporting 95 Moore Windows NT Server 3.51 Richter Oechsner Oechsner Oechsner Oechsner Oechsner Watkins Watkins Watkins Watkins Watkins Derrick Adobe Photoshop for Mac Derrick Regional Definity Conference 4.1 Advanced System Admin. TCP/IP and NT 3.5 4.1 Advanced System Admin. Supporting 95 TCP/IP and NT 3.5 Advanced Wwww Derrick Derrick Harvard graphics for windows Derrick Scanning Fundamentals Fowler Supporting 95 Fowler Windows NT Server 3.51 TBA - To Be Announced. Costs of TBA entries and training scheduled after 2/29/96 are estimated. Page 10 3/20/96 9:47 PM Chief Administrative Officer 1996 Training Activities by Office (Actual and Planned) Employee Name Course Title/Description Brusick Supporting 95 Brusick Windows NT Server 3.51 Savercool Supporting 95 Savercool Spriggs Windows NT Server 3.51 4.1 Advanced System Admin. Spriggs 4.1 Design & Implementation Spriggs 4.1 Installation Spriggs Supporting 95 Spriggs TCP/IP and NT 3.5 Hylander Supporting 95 Hylander Windows NT Server 3.51 Kaeser 4.1 Advanced System Admin. Kaeser 4.1 Design & Implementation Kaeser 4.1 Installation Kaeser Supporting 95 Kaeser TCP/IP and NT 3.5 Atkin Adobe Illustrator for windows Atkin Conflict Resolution Atkin Electronic Publishing Strategies Atkin Microsoft Access for windows Atkin MS Power Point for Windows Atkin PC Repair & Troubleshooting Hancock 4.1 Advanced System Admin. Hancock 4.1 Design & Implementation Hancock 4.1 Installation Hancock Hancock Scott Scott Group Supporting 95 TCP/IP and NT 3.5 Supporting 95 Windows NT Server 3.51 Creative Training Techniques Irving Irving Chaney Supporting 95 Windows NT Server 3.51 4.1 Advanced System Admin. TBA - To Be Announced. Costs of TBA entries and training scheduled after 2/29/96 are estimated. Page 11 3/20/96 9:47 PM Chief Administrative Officer 1996 Training Activities by Office (Actual and Planned) Employee Name Course Title/Description Chaney Chaney 4.1 Design & Implementation 4.1 Installation Publication & Distribution Sechler Oracle Data Base Robinson Postal Forum Robinson Postal Forum Others Postal Operations Subtotal Employee Assistance Program HR/Personnel and All New Staff Three-day Training in the Federal Employees Compensation Act All New Staff Overview of the Thrift Savings Program Annual Benefits Officer Connference, OPM Others Subtotal House Finance Office All Staff Financial trainings TBA - To Be Announced. Costs of TBA entries and training scheduled after 2/29/96 are estimated. Page 12 The second of the three sessions of "Building a Quality Culture" was videotaped for use in other training sessions. It is considered important, by successful world class companies, to have top leadership display their own commitment to a quality culture. Having the CAO directly teaching material he developed on tape, and showing portions of the presentation to emphasize key points during other training sessions is an important part of this commitment. The only copy of this session is kept at the Organization and Employee Development Center. The videotaping of "Building a Quality Culture" was the first time studio employees worked outside of the studio environment. As it was anticipated that remote filming would be part of Channel 25 programming, each studio employee was used to videotape a portion of the training session as a training exercise. Therefore, no cost were charged. COMPLIANCE VIDEOTAPING The only other training that has been videotaped are all the Compliance training sessions. These are currently being shown as part of the programming on Channel 25. Videotaping Compliance training sessions. Costs include editing and post produc If viewed in the scope of preventative measure, the information on these tapes may educate a Member or staffer so that litigation may be avoided in the future. RECOGNITION AWARDS There was no formal recognition system in place anywhere in the CAO when the 104th Congress began. Recognition for excellence, both for individuals and teams, is an important part of building a world class service organization. Recognition builds self-esteem and fosters a sense of common community and team spirit which is vital in any service organization. There is now both a formal and an informal recognition system in place throughout the CAO. Informal recognition is designed to be spontaneous and driven by employee input. The formal recognition system has included certificates of commendation and outstanding service to thank employees involved in successfully implementing major reforms. There have been ceremonies for the Auction, the transfer of the Postal Window operations, the outsourcing of mail delivery, the Shoeshine outsourcing, and the Salons outsourcing. Last June 1995 there was the first annual CAO Award, which is the highest award given within the CAO for sustained excellence and being a role model for other employees. It is a "peer" generated and "peer" selected award. This means that the employees themselves nominate and select who deserves this award, within the criteria (similar to the way the Academy Awards work). At this point, the only "employee of the month” program in operation is at HIR. The recognition is simply a certificate and the use of Associate Administrator Ken Miller's parking space for a short period of time. It is designed to showcase key employees during HIR's "town meeting." For the year 1995 two CAO awards were presented. One went to Tom Anfinson in the Management Category, the other to Scott Granieri, in the General Employee Category. Both received engraved crystal bowls. The bowls were paid for out of the CAO "sunshine fund," a pool of money built from employee and management voluntary contributions and held at the Credit Union. This fund pays fund is a more efficient, accountable and equitable way of taking care of the ongoing needs of a large organization instead of ad hoc "collections" every time flowers or cakes are required. The recognition system within the CAO is designed to provide a sense of worth and purpose for all employees. It is also designed to run with nominal expenditures. All certificates are printed on the computer so the only cost since January 1995 has been the use of bond paper (under $50). In order to recognize team leaders and key employees some of these certificates are placed in the $10 "sleeve plaques" sold at |