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Appendix I

Biographies of Industry Speakers

Gen. Donald R. Lasher
United Services
Automobile Association

Donald Lasher is President of Information Services for United Services Automobile Association, an insurance and financial services company noted as a technological leader. General Lasher provides the automated systems, communications, and computer support for all USAA activities. Directing a 1.500-person systems and telecommunications staff, he oversees an operation whose budget exceeds $125 million annually and includes the world's largest automatic telephone call distribution system under one roof.

At USAA, General Lasher spearheaded development of an automated,
multifunctional workstation environment with on-line, real-time support
to over 11,500 users worldwide. He also directed the development of a
highly successful image-processing system that captures and stores all
of USAA's incoming property and casualty policy service mail.

Appendix II

Symposium Panelists

Dr. Maryam Alavi, Associate Professor of Information Systems, University of Maryland

Jack L. Brock, Director, Government Information and Financial Management, U.S. General Accounting Office

Herbert R. Doggette, Jr., Deputy Commissioner for Operations, Social
Security Administration

John R. Dyer, Deputy Commissioner for Management, Social Security
Administration

Robert Gellman, Staff Member, Subcommittee on Government Information, Justice and Agriculture, House Committee on Government Operations

Edward J. Gleiman, Staff Director, Subcommittee on Federal Services,
Post Office and Civil Service, Senate Committee on Governmental
Affairs

Theodore F. Gonter, Director, Systems Engineering and Integration,
Internal Revenue Service

Steven Katz, Chief Counsel, Subcommittee on Government Information and Regulation, Senate Committee on Governmental Affairs

Francis A. McDonough, Deputy Commissioner for Federal Information
Resources Management, General Services Administration

Peter C.S. Nicoll, Manager, Business Management Program, The Royal
Bank of Canada

Henry H. Philcox, Acting Assistant Commissioner, Computer Services,
Internal Revenue Service

Fred L. Sims, Assistant Commissioner, Information Resources Management Policy, General Services Administration

Dr. Rona B. Stillman, Chief Scientist, U.S. General Accounting Office

Lynda Woodman, President, International Center for Information
Technologies

Appendix III

Biographies of Congressional Speakers

Sen. Frank R. Lautenberg
State of New Jersey

Rep. Edward J. Markey
Seventh District
of Massachusetts

Frank Lautenberg represents the state of New Jersey in the United
States Senate. Since 1985 he has been a member of the Senate Appropri-
ations Committee, with key roles on various subcommittees. In 1987
Senator Lautenberg began chairing the Committee's Subcommittee on
Transportation.

After graduating in 1949 from Columbia University with a degree in economics, Senator Lautenberg began selling payroll services for a small business in New Jersey. Aided by computer technology, this business evolved into Automatic Data Processing (ADP), Inc., marking the beginning of the American computing services industry.

Over the past 30 years, ADP, Inc., has become a worldwide leader in the computing industry. Senator Lautenberg served as Chief Executive Officer and Chairman of the Board until elected to the Senate in 1982. Today, ADP is the largest computing services firm in the world, with annual revenues of more than $1 billion and more than 22,000 employees.

A graduate of Boston College School of Law, Edward Markey was elected to the Congress in 1976 from the seventh district of Massachusetts. Since his election to the Congress, he has risen steadily in the ranks of its committee structure.

In 1987 Representative Markey took over the chairmanship of the Telecommunications and Finance Subcommittee of the Energy and Commerce Committee, a post that holds particular interest for him because of Boston's growing financial sector and Massachusetts' role as a leader in the high-technology community. As subcommittee chairman, he presides over interstate and foreign telecommunications, including all telecommunications and information transmission. Representative Markey's recent efforts involve overhauling the regulation of securities laws to prevent a recurrence of the stock market crash of 1987.

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