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ETS is withholding release or, if already released, planning to cancel my score(s) because of a decision by its Board of Review that there is a reasonable basis for questioning the validity of the score(s). I have been informed of my options, namely: (a) retest to confirm the questioned scores, (b) submission of additional information to the Board of Review that I believe would lead to a different decision, (c) authorizing the cancellation of my scores, with no record maintained of any questions raised, (d) release of all information on the questioned score to those colleges I have designated as score recipients. I have submitted additional information to the Board of Review which has not persuaded it to revise its original decision that there is a reasonable basis for questioning the validity of the score(s). I am now choosing to submit the matter to independent third-party review with the following conditions:

1. I understand that the third-party arbitrator will decide only whether ETS has a reasonable basis to question the validity of my scores and to withhold or cancel them.

2. I understand that the decision of the arbitrator is final, and I agree, as a condition of submission of the issue as mentioned above, to be bound by the decision.

3. Upon receipt of this agreement signed by me, ETS will forward
this agreement, together with a summary of all information in its
possession leading it to question the validity of my score(s),
plus copies of supporting documents, to the American Arbitration
Association (AAA).

4. The AAA will then write to me and give me the opportunity to submit in
writing my position that the questioned scores are valid, as well as
any additional relevant materials supporting my position. The AAA will
also send me a copy of all materials submitted to them by ETS and will send
a copy of materials submitted by me to ETS.

5. I will have twenty-one days from the date on the AAA's letter to
me (as mentioned in Paragraph 4, above) to submit my information. Following
receipt of my information, the arbitrator will reach a decision within ten
business days. I will receive a copy of that decision, in writing, from
the AAA.

6. If I do not submit the information requested by the AAA mentioned in Paragraph 5, above, within the allotted time, the arbitrator will make a decision based on the information available at the expiration of twenty-one days from the date of the AAA's letter to me offering me a chance to submit information.

7. I understand that the arbitrator's decision will ordinarily be based on information submitted by mail. However, the arbitrator will consider requests for a personal hearing if there are compelling reasons to do so. If a personal hearing occurs, both sides will be invited to appear. I understand that any costs incurred by me in such an appearance will be my responsibility.

8. If the arbitrator's decision is in my favor, ETS will inform me in writing of the specific actions being taken to implement the arbitrator's decision, including that the original score reports have been released to all recipients designated by me.

9. If the arbitrator's decision is not in my favor, ETS will cancel my

score.

10. I understand that, under ordinary circumstances, the costs of the arbitration process will be borne by the College Board. I further understand, however, that, should the arbitrator find my appeal is without reasonable foundation, I may be charged for a portion of these costs not to exceed $200 at the discretion of the arbitrator.

I am

I have read, understood, and agree to be bound by this agreement. aware of my right to have the advice of anyone I choose before I sign this agreement.

(Candidate)

Parent or guardian of the candidate,
if the candidate is not 18 years of age)

(Date)

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This pamphlet is intended to familiarize test takers-and their parents and other persons from whom they may seek advice-with the procedures for reviewing test scores of questionable validity. Examinees and other affected parties are entitled to know why certain scores have been identified for review and the procedures used by Educational Testing Service (ETS) and testing program sponsors either to verify or invalidate scores that have been questioned.

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