 | Gregory H. Watson - 1995 - 310 lapas
...Business Process Reengineering, defines it as "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as quality, cost, service and speed."3 At the heart of his definition is the idea of discontinuous thinking... | |
 | Varun Grover, William J. Kettinger - 1995 - 708 lapas
...define [Business Process] Reengineering as "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical,...contemporary measures of performance, such as cost, quality, service, and speed." Continuous Process Improvement (CPI) is the collection of activities that are... | |
 | Suzanne Smith Blancett, Dominick L. Flarey - 1995 - 456 lapas
...Hammer and Champy define reengineering as "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical,...contemporary measures of performance, such as cost, quality, service and speed." Reengineering is distinguished from approaches that seek to change outcomes by... | |
 | Thomas O. Buford - 1995 - 220 lapas
..."reengineering": "Reengineering ... is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical,...contemporary measures of performance, such as cost, quality, service, and speed."15 Four words in this definition place in bold relief its meaning: fundamental,... | |
 | United States. General Accounting Office - 1995 - 58 lapas
...improvements. Reengineering is defined as "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical,...contemporary measures of performance, such as cost, quality, service, and speed* . The Department has already made great strides in reengineering DoD depot maintenance... | |
 | Ricardo Fernandez - 1994 - 348 lapas
...define it as follows: Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical,...contemporary measures of performance, such as cost, quality, service, and speed. Hammer and Champy6 discuss examples from various companies such as IBM Credit,... | |
 | Asbjørn Rolstadås - 1994 - 418 lapas
...(Hammer and Champy, 1993) Re-engineering is fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical,...contemporary measures of performance, such as cost, quality, service and speed. This definition states that re-engineering is a search for dramatic change and productivity... | |
 | Douglas E. Goldstein - 1995 - 356 lapas
...work." The authors' formal definition is "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical,...contemporary measures of performance, such as cost, quality, service, and speed."5 Exhibit 5-2 Measurement Components within HEDIS 2.0 I. QUALITY Goal: Measure... | |
 | Lyle M. Spencer, Jr. - 1995 - 260 lapas
...Michael Hammer who defines it formally as: "The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical,...contemporary measures of performance, such as cost, quality, service and speed (p. 32) ... (using) state-of-the-art information technology, an essential enabler,... | |
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Re-engineering is defined as: 'the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. 
