advice to the CAO, as well as the various business units within the Office of the CAO and to the House community.

xix. Electronic Procurement Services: $559,000

Manages the House of Representative's electronic procurement system (Procurement Desktop), which provides the House with an efficient and accountable means of obtaining goods and services necessary for its mission. This program is responsible for training and supporting users and maintaining the software necessary for those functions.

xx. Committee Room Broadcast: $3,500,000 (no-year) - Provides audio and video technology upgrades that give Committees options to broadcast their hearings. The funding covers between six to eight room upgrades per year.

xxi. Financial Services Support: $281,000 - Funds the administrative costs associated with providing financial advice, assistance, analysis and reporting to the Leadership. Members, Committees, Officers, and other House entities. xxii. Messaging Systems: $1,238,000 - Provides sustaining engineering for House messaging systems operations including: e-mail, scheduling, public folders, integrated faxing, customer support, and wireless messaging services.

xxiii. Communications: $85,000 - Provides efficient and comprehensive strategic communications consultation, support, and leadership to the CAO and the House of Representatives, enabling our customers to more efficiently and effectively serve their constituents.

xxiv. Human Capital Development: $349,000 - Funding for contractual costs associated with the continual review and assessment of House developmental needs. It also covers some equipment costs for the Office of Employee Assistance and the non-personnel costs associated with providing a Housewide Health Fair each year.

xxv. Office Support Services: $416,000 - Provides a range of services for the physical setup and support of the administrative operations of House offices. These services cover such things as: office supplies; office equipment; and notary, passport, and mail services.

xxvi. Contract and Purchasing Services: $78,000 - Provides acquisition advice to the CAO and other House offices to ensure goods and services are acquired at the best value. Central contracting office for the House that administers awarded contracts, and reviews/approves purchase orders created by CAO and other House offices.

xxvii. Transformational Planning: $263,000 - Includes the following three elements: 1) Strategic Planning to ensure enterprise-wide design, development and execution of CAO strategies and supporting transformational activities; 2) Learning and Development to provide overall coordination and management of employee learning and development; and 3)

performance and promote organization-wide improvement and change as measured against employee/customer satisfaction surveys and service level agreements.

xxviii. Operations Support Services: $2,451,000 - Includes a range of services such as: office furniture, purchase order processing, office equipment inventory maintenance, and vendor management.

xxix. Leadership and Management: $2,491,000 - Provides ongoing administrative oversight, office management, secretariat, budget/financial responsibilities, and project support to ensure premier service is provided to the House. Also included in this program are the functions of the House Galleries.

xxx. HR Planning and Strategy: $524,000 - Provides the CAO and the House with recommendations for HR operations, processes, service delivery continuums, and structures based on benchmarking against "best-in-breed" services, BPI studies, and the latest customer feedback on multiple service levels.

xxxi. Recruiting and Staffing: $158,000 - Includes efforts to attract top talent to the CAO and the House, and continued maintenance of this talent throughout the employment life cycle. Includes assisting managers in identifying position competencies and requirements, enhancing the efficiency and timeliness of the "posting to hire" process, filling vacancies within the CAO organization utilizing a variety of recruiting methods, identifying the succession planning and ongoing talent and knowledge management needs across the organization, and providing vacancy posting and resume management services to Member and Committee offices.

xxxii. Records Management: $350,000 - Records Management provides the House with a retrieval and data management system that supports the informational needs of the House on a day-to-day basis and with a seamless transition to a continuity of business operations during times of emergency. Services provided include retention of official personnel records management for all current and former House employees, processing of agency and individual requests for transcripts of service, employment verifications, and background investigations, and other authorized required records management requests.

xxxiii. System Support Operations: $3,643,000 - Funding for a stable, reliable operating environment for the server infrastructure and mainframe in support of current and planned House operations, including operations of the Ford Data Center.

xxxiv. Strategic Initiatives: $3,322,000 - Funding for key initiatives that result from strategic planning. Initiatives within the CAO are aimed to improving business and operational processes to ensure premier customer services. Initiatives include developing customer service standards, linking the balanced scorecard to performance reviews, improving business processes, and cost management and resource allocation.

xxxv. Financial and Accounting Management: $4,396,000 ($2,400,000 no-year)

Funding for maintenance and support of processes and systems critical to ensuring accountability of House financial operations. A key on-going initiative under this program is the replacement of the House financial system. During fiscal year 2005 this project will be implementing the new system.

xxxvi. House Recording Studio Services: $1,690,000 Provides high quality audio/video services to Members by broadcasting House floor proceedings to the general public, and by providing audio/video coverage of Committee hearings for historical documentation and for acquisition by the general public.

B. Proposed Changes:

i. Applications Support Operations: $2,815,000 - Increased funding will provide for a House-wide enterprise licensing for Microsoft operating systems and Microsoft Office suite. Centralizing these costs provides a better service at lower cost to the House overall, while freeing up Member and Committee resources for legislative issues rather than information technology issues.

ii. Modular Furniture: $2,810,000 - Increase will fully fund the estimated yearly cost of the Modular Furniture Program, which will provide House offices with updated modular case good and Systems furniture. The program estimates completing another 35 offices per year with this additional level of funding.

iii. Furniture Support Services: $1,524,000 - Increase partially due to a one-time shift in refurbishment project from Operations Support Services. Increase also reflects the effect of a large obligation made in late 2003, which created the appearance of a reduced budget in 2004. The majority of the funding requested neutralizes that effect.

iv. Business Continuity/Disaster Recovery (BC/DR): $1,460,000- Funding will cover increased sustainment costs for campus voice network upgrades planned for 2004, mobile communications van support and connectivity requirements, and the Alternate Computing Facility.

v. Congressional Transition: $851,000

Increased funds to support costs associated with the transition of the 109th Congress, including new Member website development, telecommunications requirements to support new Member office voice and data requirements, and office and equipments moves for incoming Members.

vi. Telecommunications Data: $619,000 Increased funding to support infrastructure and wiring for the Congressional Visitors Center, and purchases and lifecycle replacements for campus network equipment.

vii. Web Services Support: $402,000 – Increased funding to support transitioning the current pilot of a web-based directory search service for federal, state, and local government contact information into the production phase.

viii. Staff Level Changes: $362,000 - Increased funding to support 88% of seven additional FTEs. Six of the seven requested will directly support growing demand for individual Committees to broadcast hearings to the public which result from the upgrades taking place through the Committee Room Broadcast

Initiative. The remaining FTE will support the House Periodical Press
Gallery in meeting the demands of its office.

ix. Finish Schedule: $285,000 - Increased funding to cover an anticipated demand in furniture and furnishings for Capitol and Committee rooms. Increase is partially offset by a decrease in equipment expenses.

Benefits/Compensation: $196,000 - Increased funding to provide contractor support to implement the workflow and workforce analytics functionality of the new payroll system.

xi. Telecommunications Voice: $121,000 - Additional funding to support contractor costs associated with increase in the number of managed secure phone units.

xii. House Technical Support: $95,000 - Additional funding to upgrade the automated ticket system that supports the HIR Call Center.

xiii. Information Systems Security: $73,000 Additional funds will support the sustainment costs for the CAO Compliance Program as recommended by the Office of the Inspector General. The increased funds are offset by a decrease in computer hardware purchases due to planned lifecycle replacement in fiscal year 2004.

xiv. Mail Operations (Postal): $70,000 - Increase reflects the effect of an obligation made in late 2003, which created the appearance of a reduced budget in 2004. The funding requested neutralizes that effect.

xv. House Information Technology Training Support: $45,000 - Additional funding for increases computer software purchases and consultant contract services.

xvi. Photographic and Graphic Services: $17,000 - Increased funding to support lifecycle replacement of printer/copier equipment.

xvii. Systems Engineering Support: $15,000 - Increased funding to obtain additional contractor support for a configuration management program to ensures that House system configurations are adequately documented and managed.

xviii. Contractor Management: $8,000 - Increased funding for expected lifecycle replacement of equipment.

xix. Legal Services: $3,000 Increase is due to additional spending in training, partially offset by reduced spending in supplies and materials.

xx. Financial Services Support: ($6,000) The change is due to decreased spending in supplies and materials.

xxi. Messaging Systems: ($7,000) - This change is due to decreased spending for equipment maintenance.

xxii. Communications: ($26,000) - Decrease is due to reduced spending in travel and training expenses planned for fiscal 2005.

xxiii. Human Capital Development: ($41,000) - Decrease is due to less spending in

contractual services for HR research initiatives.

xxiv. Office Support Services: ($61,000) - Change is due to decrease in furniture, drapery, and carpeting expenses.

xxv. Contract and Purchasing Services: ($63,000) - Decrease is due to reduced funding for contractor support of price analysis in the Procurement Office.

xxvi. Transformational Planning: ($70,000) - Decrease is due to efficiencies realized from prior surveys, resulting in lower contracted services costs.

xxvii. Operations Support Services: ($84,000) - Decrease is due to the transfer of the refurbishment program to Furniture Support Services.

xxviii. Leadership and Management: ($126,000) - Decreased spending in travel expenses, and the removal of contractor support expenses supporting the reorganization of House Support Services.

xxix. HR Planning and Strategy: ($140,000) - Decrease is due to a one-time study planned for 2004.

xxx. Recruiting and Staffing: ($158,000) - Decrease resulting from less contractor support for HRPayLinks implementation of e-recruiting, which will be implemented 2004.

xxxi. Records Management: ($350,000) - Decrease is due to the one-time study related to the replacement of the current Payroll system that is planned in 2004.

xxxii. Systems Support Operations: ($624,000) - Decrease is the result of the Active Directory Project moving from the higher fixed cost phase of deployment in fiscal year 2004 into the operational phase in fiscal year 2005.

xxxiii. Strategic Initiatives: ($800,000) - Decrease resulting from the planned completion of Performance Management System Initiative in 2004.

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Financial and Accounting Management: ($883,000) - Decrease is due to removal of one-time costs for contractor support to identify needs requirements for integrating certain financial and accounting systems.

xxxv. House Recording Studio Services: ($985,000) - Decrease is due to the removal of one-time costs for equipment, which is planned in 2004.