Human-Centered e-Business

Pirmais vāks
Springer Science & Business Media, 2003. gada 31. maijs - 315 lappuses
Human-Centered e-Business focuses on analysis, design and development of human-centered e-business systems. The authors illustrate the benefits of the human-centered approach in intelligent e-sales recruitment application, integrating data mining technology with decision support model for profiling transaction behavior of internet banking customers, user-centered context dependent data organization using XML, knowledge management, and optimizing the search process through human evaluation in an intelligent interactive multimedia application. The applications described in this work, facilitates both e-business analysis from a business professional's perspective, and human-centered system design from a system development perspective. These applications employ a range of internet and soft computing technologies.

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Saturs

WHY HUMANCENTERED eBUSINESS?
1
12 eBusiness and eCommerce
2
13 Converging Trends Towards HumanCenteredness
4
14 TechnologyCenteredness vs Human Centeredness
5
15 HumanCentered Approach
8
16 Organization Levels and eBusiness
10
References
12
eBUSINESS CONCEPTS AND TECHNOLOGIES
13
563 Multimedia Agents
155
57 Emergent Characteristics of HCVM
156
571 Architectural Characteristics
157
References
160
eSALES RECRUITMENT
161
63 Information Technology and Recruitment
162
64 Activity Centered eBusiness Analysis of Sales Recruitment Activity
163
642 Performance Analysis of Sales Recruitment Activity
166

222 Decision Support Systems
14
224 Knowledge Management Systems
15
232 ValueChain Integration
16
24 eBusiness Models
17
242 Content Provider
18
244 Intermediary
19
247 Virtual Community
20
25 Internet and Web Technologies
22
252The eXtensible Markup Language
23
2521 XML Namespaces
27
2522 XMLbased Agent Systems Development
29
2611 Symbolic Knowledge Representation
30
2612 Rule Based Architecture
33
2613 Rule and Frame Object Based Architecture
34
2615 Blackboard Architecture
35
2616 Some Limitations of Expert System Architectures
36
263Artificial Neural Networks
37
2631 Perceptron
38
2632 Multilayer Perceptrons
40
2633 Radial Basis Function Net
43
2634 Kohonen Networks
44
264 Fuzzy Systems
46
2641 Fuzzy Sets
47
2643 Fuzzy Inferencing and Rule Evaluation
48
2644 Defuzzification of Outputs
49
265 Genetic Algorithms
51
2652 Reproduction
52
265 J Crossover
53
2655 The Stopping Criterion
54
266 Intelligent Fusion Transformation and Combination
55
271ObjectOriented Software Engineering
56
2712 Encapsulation
57
28 Multimedia
59
29 Summary
60
References
61
CONVERGING TRENDS TOWARDS HUMANCENTEREDNES AND ENABLING THEORIES
65
321 eBusiness and HumanCenteredness
66
322 Intelligent Systems and HumanCenteredness
68
322 Software Engineering and HumanCenteredness
72
323 Multimedia Databases and HumanCenteredness
74
325 Data Mining and HumanCenteredness
76
327 HumanComputer Interaction and HumanCenteredness
78
331 Semiotic Theory Language of Signs
79
3311 Rhematic Knowledge
82
3312 Dicent Knowledge
83
332 Cognitive Science Theories
84
3322 Radical Approach
85
3323 Situated Cognition
86
3324 Distributed Cognition
88
333 Activity Theory
89
334 Workplace Theory
92
34 Discussion
93
35 Summary
95
HUMANCENTERED eBUSINESS SYSTEM DEVELOPMENT FRAMEWORK
103
43 External and Internal Planes of HumanCentered Framework
104
44 Components of the HumanCentered eBusiness System Development Framework
105
45 ActivityCentered eBusiness Analysis Component
106
451Problem Definition and Scope
107
452 Performance Analysis of System Components
109
453 Context Analysis of System Components
110
4533 Product Context
111
4535 Tool Context
112
456 Task Product Transition Network
113
457 eBusiness Infrastructure Analysis
114
47 Summary
118
References
119
HUMANCENTERED VIRTUAL MACHINE
121
521Definition of Terms Used
123
522 Problem Solving Adapters
125
5223 Control Phase Adapter
130
5225 Postprocessing Phase Adapter
138
53 HumanCentered Criteria and Problem Solving Ontology
139
54 Transformation Agent Component
140
55 Multimedia Interpretation Component
144
551 Data Content Analysis
145
552 Media Media Expression and Ornamentation Selection
146
553 Media Presentation Design and Coordination
149
561 Patient Symptom Content Analysis
151
562 Media Media Expression and Ornamentation Selection
153
643 Context Analysis of the Sales Recruitment Activity
167
644 Alternative eBuslness System Goals and Tasks
170
645 HumanTaskTool Diagram
172
646 Task Product Transition Network
174
65 HumanCentered Activity Model
175
651 Mapping Decomposition Adapter to SRA Tasks
176
652 Mapping Control Phase and Decision Phase Adapter to SRA Tasks
177
66 Implementation and Results
180
661 ES Model of Behavior Categorization
181
662 Predictive Model of Behavior Categorization
184
663 Behavior Profiling and Benchmarking
185
65 Summary
188
CUSTOMER RELATIONSHIP MANAGEMENT AND eBANKING
191
73 Data Mining Algorithms
193
74 Data Mining and the Internet
195
741 Internet Content Mining
196
7412 AgentBased Approach
197
742 Internet Usage Mining
198
75 Multilayered Componentbased MultiAgent Distributed Data Mining Architecture
199
76 Application In eBanking
200
761 CRM Model of eBanking Manager
201
7612 Control Phase
202
7613 Decision Phase
204
762 Agent Design and Implementation
205
77 Data Mining Implementation Results
208
771 Transaction Frequency
209
772 Product Similarity
210
773 Customer Association
212
References
213
HCVM BASED CONTEXTDEPENDENT DATA ORGANIZATION FOR eCOMMERCE
217
82 Contextdependent Data Management
219
821 Context Representation in ECommerce Transactions
220
83 Context Modeling in XML
223
831 Using the Simple Object Access Protocol SOAP for Context Initialization
227
832 Contextaware User Interface Based on HCVM
229
84 Flexible Access to Context Information
230
841 Fuzzy Closure Computation
234
842 Query Execution
236
85 Sample Interaction
237
86 Summary
239
HUMANCENTERED KNOWLEDGE MANAGEMENT
243
94 The Regional Innovation Leadership RIL Cycle
245
951 Knowledge Hubs Actors
246
952 Cluster of Services
247
97 Knowledge Hubs Content Management System
248
971 Spider and Validator Agents
249
98 Decision Support and Navigation Agents
253
99 Summary
254
References
255
HYPERMEDIA INFORMATION SYSTEMS
257
102 Background
258
103 Character of Multimedia Data
259
105 ContentBased Retrieval Indexing
261
1052 Image and Semcon Matching
264
1053 Generic Image Model
267
1054 Shape Matching
268
1055 Color Matching
269
106 Bridging the Semantic Gap
274
1062 User Semantics and HCVM
276
107 Commercial Systems for Hypermedia Information Systems
277
108 Summary
278
HUMANCENTERED INTELLIGENT WEB BASED MISSING PERSON CLOTHING IDENTIFICATION SYSTEM
283
1121 Vector Space Model
284
114 Design Components Of Clothing Identification System
287
11412 Display AH Shirt
291
11413 User Details and Relevance Feedback
292
11422 Reproduction
293
11423 Crossover
294
11424 Mutation
295
115 Implementation and Results
297
1152 Data Structures
298
1153 Relevance Feedback
299
1153 Converting Population to Images
300
1154 Starting the Process
301
1157 User Feedback and Show Filenames
302
References
304
INDEX
305
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