Intelligent Support Systems: Knowledge Management: Knowledge Management

Pirmais vāks
Sugumaran, Vijayan
Idea Group Inc (IGI), 2001. gada 1. jūl. - 318 lappuses

While the area of Intelligent Support Systems has experienced significant progress in the recent past, the advent of Internet and World Wide Web has sparked a renewed interest in this area. There is a growing interest in developing intelligent systems that would enable users to accomplish complex tasks in a Web-centric environment with relative ease in utilizing such technologies as intelligent agents, distributed computing, and computer supported collaborative work. The purpose of this book is to bring together researchers in related fields such as information systems, distributed artificial intelligence (AI), intelligent agents, machine learning, collaborative work, to explore various aspects of IIS design and implementation, as well as to share experiences and lessons learned in deploying intelligent support systems.

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Saturs

Fact or Fiction?
1
Chapter 2 Comparing US Japanese Companies on Competitive Intelligence IS Support and Business Change
4
Assessment of National Intellectual Capital
22
A Comparative Study
43
Chapter 5 PolicyAgents to Support CSCW in the Case of HospitalScheduling
72
By Example
84
Chapter 7 Intelligent Agents in a Trust Environment
98
Chapter 8 A Case Study on Forecasting of the Return of Scrapped Products through Simulation and Fuzzy Reasoning
109
Implications for WebBased Customer Loyalty Efforts
153
Chapter 13 Not is Not Not Comparisons of Negation in SQL and Negation in Logic Programming
164
A Framework for Business Model Innovation
177
A Method of InterBusiness Networking
200
Chapter 16 Managing Knowledge for Strategic Advantage in the Virtual Organisation
225
Managing the Risks of Knowledge Exchange
248
Planning the Transformation
274
About the Editor
296

The Intelligent Agent That Retrieves News Postings
124
Chapter 10 Investigation into Factors That Influence the Use of the Web in KnowledgeIntensive Environments
135
Chapter 11 A Study of Web Users Waiting Time
145
Index
297
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152. lappuse - The rest of the chapter is organized as follows. The next section looks at the economics of the LS by performing a principal component and a cluster analysis.
91. lappuse - Jennings (1995) define agent as " ... a hardware or (more usually) software-based computer system that enjoys the following properties: autonomy: agents operate without the direct intervention of humans or others, and have some kind of control over their actions and internal state; social ability: agents interact with other agents (and possibly humans) via some kind of agent-communication language...
93. lappuse - An autonomous agent is a system situated within and a part of an environment that senses that environment and acts on it, over time, in pursuit of its own agenda and so as to effect what it senses in the future.
258. lappuse - The same principle returns in case of inter-firm transactions; classical contracts govern exchanges that are "sharp in by clear agreement; sharp out by clear performance
109. lappuse - Schoorman ( 1 995 ) synthesize multiple disciplines with the definition of trust as: "the willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party.
188. lappuse - Expert systems can deliver the right information to the right person at the right time if it is known in advance what the right information is, who the right person to use or apply that information would be, and, what would be the right time when that specific information would be needed.
105. lappuse - However, an increasing number of researchers find the following characterisation useful [10]: an agent is an encapsulated computer system that is situated in some environment, and that is capable of flexible, autonomous action in that environment in order to meet its design objectives There are a number of points about this definition that require further explanation.
10. lappuse - At the heart of reengineering is the notion of discontinuous thinking- of recognizing and breaking away from the outdated rules and fundamental assumptions that underlie operations.
237. lappuse - ... of strategic relationships are embedded into the alliance. Substitutability will relate to the positioning on the value chain and the reciprocity of the relationship. Market-alliances are organisations that exist primarily in cyberspace, depend on their member organisations for the provision of actual products and services and operate in an electronic market. Normally they bring together a range of products, services and facilities in one package, each of which may be offered separately by individual...

Par autoru (2001)

Vijayan Sugumaran is a Professor of Management Information Systems in the department of Decision and Information Sciences at Oakland University in Rochester, Michigan, as well as a WCU Professor of Service Systems Management and Engineering at Sogang University in South Korea. He received his PhD in Information Technology from George Mason University, located in Fairfax, VA, and his research interests are in the areas of service science, ontologies and Semantic Web, intelligent agent and multi-agent systems, component based software development, and knowledge-based systems. His most recent publications have appeared in Information systems Research, ACM Transactions on Database Systems, IEEE Transactions on Education, IEEE Transactions on Engineering Management, Communications of the ACM, Healthcare Management Science, and Data and Knowledge Engineering. He has published over 150 peer-reviewed articles in journals, conferences, and books. He has edited ten books and two journal special issues, and he is the editor-in-chief of the International Journal of Intelligent Information Technologies and also serves on the editorial board of seven other journals. He was the program co-chair for the 13th International Conference on Applications of Natural Language to Information Systems (NLDB 2008). In addition, he has served as the chair of the Intelligent Agent and Multi-Agent Systems mini-track for Americas Conference on Information Systems (AMCIS 1999 - 2012) and Intelligent Information Systems track for the Information Resources Management Association International Conference (IRMA 2001, 2002, 2005 - 2007). He served as Chair of the E-Commerce track for Decision Science Institute?s Annual Conference, 2004. He was the Information Technology Coordinator for the Decision Sciences Institute (2007-2009). He also regularly serves as a program committee member for numerous national and international conferences. [Editor]

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