1986 Tax Filing Season: Hearing Before the Subcommittee on Oversight of the Committee on Ways and Means, House of Representatives, Ninety-ninth Congress, Second Session, March 4, 1986, 4. sējumsU.S. Government Printing Office, 1986 - 165 lappuses |
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1986 filing season Accounting Branch additional Adjustments and Correspondence adjustments/correspondence inventory ANTHONY APPENDIX II APPENDIX areas Austin Service Center backlog block-out-of-balance Branch Chief Chairman PICKLE Commissioner committee Computer Branch computer programs Computer Services computer tapes concerned Correspondence Branch correspondence inventories December disk drives EGGER employees equipment erroneous notices errors experienced February February 21 FINCH FLIPPO front-end processors going GUARINI identified IDRS increase Internal Audit Internal Revenue Service issued J.J. PICKLE January magnetic tapes manageable level March master file million National Computer Center operations Oversight payment penalties percent personnel Philadelphia Service Center Problem Resolution Office procedures processing season questions received refund returns replacement tapes request resolved Response result returns processing ROSCOE L SCCF schedule SCHULZE service center officials staff staffing Subcommittee tax returns Taxpayer Service telephone terminals Unit unpostable inventory unprocessed week weekend updates workload
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149. lappuse - As a result, most taxpayers received at least one erroneous balance due notice. Some received additional notices depending on either their liability amount or their prior delinquency history. Erroneous levies were issued on five taxpayers, one erroneous lien was filed, and many taxpayers were erroneously assessed penalty and interest.
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151. lappuse - Chief, who was directly responsible for ensuring timely replacement tape processing, was selected without the required experience qualifications. To compensate for the lack of experience, a formal training agreement was established with this employee. The training was designed to provide the Section Chief with the knowledge needed to effectively perform the critical functions of coordinating and controlling Computer Branch activity. The training agreement, however, was not implemented.