Challenges of Information Technology Management in the 21st Century: 2000 Information Resources Management Association International Conference, Anchorage, Alaska, USA, May 21-24, 2000

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Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this cooperation is what leads to solid IT management practices. This book is a collection of papers that present IT management perspectives from professionals around the world. The papers present new ideas, refine old ones and post interesting scenarios to the reader.

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An Information Technology Case Study at Union Pacific Railroad Uma Gupta Randy Butler
685
The Use of Intelligent Agents in Knowledge Management Bonnie RubensteinMontano
691
ComponentBased ERP Design in a Distributed Object Environment BonnOh Kim and Ted Lee
697
Combining Expressions and Speech in Talking Head Models S D Scott S T Leong and N M Brooke
707
A Comparative Study Rimvydas Skyrius and Charles Winer
714
An Exploratory Case StudyJodi Vosburg and Anil Kumar
721
Development and Implementation of an MBA Course on Information Management Barbara Klein
727
Focus on ITEnabled ChangeSt Gallens Master of Business Engineering Program Robert Winter
734

Electronic Sophism? David Banks 68 8823
72
Using Lotus Learning Space to Enhance Student Learning of Data CommunicationsMichael Dixon Tanya McGill and Johan
79
A Challenge for the Information and Knowledge Management Function W Hutchinson and M Warren
88
A Process Model for Certification of Product and Process Hareton Leung and Vincent Li
96
Reengineering the Role of the Internal Auditor in ERP Solutions Haider Madani
103
The Innovation Link Between Organisation Knowledge and Customer Knowledge Helen Mitchell
112
Handling Large Databases in Data MiningM Mehdi Owrang O
121
Ontologies and Ontological Design Patterns Jacqueline Renee Reich
130
Crossing the Gap from Design to Implementation in WebApplication Development Christian Segor and Martin Gaedke
141
Size and Culture as Determinants of IT Strategy in International Supply Chain ManagementBarry Shore
148
Reconfiguration in TightlyCoupled Conferencing Environments Dirk Trossen and WolfChristian Eickhoff
156
Evaluating an ISD Methodology for Software Packages Kees van Slooten and Marcel Bruins
166
Conceptual Modeling of Large Web Sites Bernhard Strauch and Robert Winter
172
Monitoring of DICOM Patient Cases Using CORBA Dongsong Zhang Colin Cole and Lina Zhou
178
Breeding Variations and Similarities TogetherWhat is Optimum?
188
Key Issues in the Management of Information Technology in Ireland in the Late 1990s Joseph
197
A Systemic Approach to Define AgentsAndy Cheung and Stephen Chan
207
Retraining Legacy Programmers in Object Oriented TechnologyH James Nelson and Deb Armstrong217
222
A Human Resource Forecasting Model for the Royal
231
Activity Theory as a Theoretical Foundation for Information Systems Research George Ditsa and Joseph Davis
240
Rapid Video Browsing on a VCR Using a TV Settop box Anand Balachandran and P Venkat Rangan
250
A Case Study France Belanger and Kelly Hilmer
259
Artificial Intelligence in an Ecological Application M L Hines J Pang and C Butterfield
265
Measuring the Value of Information Technology Han T M van der
274
Adding Alternative Access Paths to Abstract Data Types Xavier Franch and Jordi Marco
283
Connectionist Models for Tracing UserTask Profiles Qiyang Chen John Wang and Qiang Tu
292
Recognising Organisational and Cultural Change AgentsArdis Hanson
299
A Method to Determine the Fraction of the Scientific Literature Within a Domain That is Available on the World Wide Web
308
Organization on IntranetAn Agent Based Approach Urs Hengartner Elisabeth Maier Christos Kefos Lutz Richter
316
Supporting Organizational Knowledge Management with Agents Prashant Pai L L Miller Vasant Honavar Johnny Wong
325
Development of a Distant Education InternetBased Foundation Course for the MBA Program James LaBarre
334
A Structure and Contentbased Multimedia Information Retrieval System for XML DocumentsDuSeok Jin JeongJae
342
Is It Working? A Comparison of Student Performance and Achievement in Webbased Courses
350
Research on ISIT Investment Evaluation and Benefits Realization in Australia Chad Lin Grahan Pervan and Donald McDermid
359
Evaluation of Electronic Commerce Adoption with SMES Alessandro Antonelli Aurelio Ravarini and Marco Tagliavini
367
ICT Diffusion and Strategic Role within Italian SMEs Giacomo Buonanno Stefano Gramignoli Aurelio Ravarini
373
Evaluating Evolutionary Information Systems Nandish Patel
379
A Planning and Evaluation Tool to Support IRM Practice Daniel Moody
388
Implementing Practical Metrics in an Outsourcing Environment Eugene McGuire and Karen McKeown
398
Strategies for Success Emmanuel Tetteh and Janice Burn
406
Toward an Understanding of the Behavioral Intention to Use a Groupware Application Yining Chen and Hao Lou
419
Using Technology to Enhance Organizational LearningRichard Morse
426
Design Patterns in Architectures Based on Use Cases Alfredo Matteo and Christiane Metzner
434
The Influence of Experience Culture and Spatial Visualization Ability on users Attitudes and Anxiety Towards Computer
442
Concept Acquisition Modeling for Ecommerce Ontology Maria Lee Kwang Mong Sim and Paul Kwok
450
An Action Research StudyNed
457
Can It Work? J Judah Buchwalter
465
UML Dialect for Designing ObjectRelational DatabasesLeszek Maciaszek and KinShing Wong
473
Applying the Concurrence Concept for Solving Rescheduling Problems in Software Project Development HoLeung Tsoi
482
The Importance of Having a Multidimensional View of ITEnd User Relationships for the Successful Restructuring of
492
Identification and Validation of Relationship Cardinalities
500
An Overview of Agent Technology and Its Application to Subject Management Paul Darbyshire and Glenn Lowry
509
Developing a Model for Small Businesses Stephen Burgess and Don Schauder
517
Issues for ManagersCharles A Snyder and Larry Wilson
527
A Recursive Approach to Software Development Shirley Becker and Alan Jorgensen
535
An Action Learning Approach for the Development of Technology Skills Richard Peterson
542
A Domain Class Model for Software Process Models Daniel Turk
548
A Conceptual Model for ECommerce Curriculum Design and Development Linda Knight and Susy Chan
555
An Exploratory Study of Internet Auction Business Models Meng Su and Qing Hu
561
A SocioTechnical Pespective Mahesh Raisinghani Chris Klassen
570
Current Information Security Protocols and an Outlook for the FutureL J Janczewski
578
A Model for Web Sites Design and Evaluation Luisa Mich and Mariangela Franch
586
Towards an Information Society in Egypt Sherif Kamel
594
Alignment of Collaboration Technology Adoption and Organizational Change Findings from five Case Studies Bjorn Erik
601
Some Guidelines to Support the Selection of a Test Management Tool for Webbased Assessment S Valenti A Cucchiarelli
609
An Electronic Commerce Application Sooyong Park
618
An Integrated Model of EIS UseManal Elkordy
624
Information Retrieval Using Collaborating MultiUser Agents Elaine Ferneley
631
MD5 Hash Function in Image Based Smart Card Security Syed Rahman and Vicent Yew
640
RESEARCHINPROGRESS PAPERS
650
A General Analysis of the Impact of Electronic Commerce on Small Businesses and Entrepreneurships in the U S Yun Wang
657
Ethical Implications for the 21st Century Atefeh Sadri McCampbell and Linda Moorhead Clare
664
A Simple Answer to IT Productivity Paradox Ook Lee
672
Supporting Learning as a Process of Knowledge Creation within Communities of KnowingI T Hawryszkiewycz
678
From Information to Knowledge Liliane Esnault and Romain Zeiliger
741
Promoting Collaboration Among Trainers in the National Weather Service Victoria Johnson and Sherwood Wang
748
Design of a Webbased Tutoring System for Java Henry Emurian Jingli Wang and Ashley Durham
757
A Transnational Perspective Mahesh Raisinghani
764
An Empirical Study of Excellent Information systems in Japanese Firms Tatsumi Shimada and Sho Hanaoka
770
Empirical Studies on Effort Estimation in Software Development Projects Magne Jorgensen and Dag Sjoberg
778
A Three Layered Approach for General Image RetrievalRichard Chbeir Youssef Amghar and Andre Flory
784
A Case Study Marisa Balas and Paul Mantelaers
791
Characteristics of Winning Solutions Renee Dschida Marianne Elmer Kim Groshek
798
Offensive and Defensive Computer Forensics H B Wolfe
805
Using Wireless Devices as a Support Mechanism for Distance Education A Stander
812
Determinants of Diffusion in Network Effect Markets Oliver Wendt and Falk Westarp
819
Software Reuse in Hypermedia Applications Mario Bochicchio and Roberto Paiano
826
Educational Technology and Emergent Forms of Education Geoffrey Mitchell and Beverley Hope
833
An Examination of Perceived Value of Secondary Knowledge Soruces for IT Projects Matthew Swinarski and H Raghav Rao
839
An Exploratory Study of Teaching a Case Method Online Minh Huynh JaeNam Lee Kwok Ron Chiwai and ShihMing Pi
847
Improving Business Processes Asynchronously Dorrie DeLuca and Ned Kock
853
Based Interactive Video and Data Services Over Cable Rong Zhu Dong Xie Richard Chernock and David Seidman
859
ERPBased Knowledge Transfer Zoonky Lee Jinyoul Lee and Tim Sieber
865
Spreadsheet Simulation of CDMA Norman Pendegraft
872
Performance Specifications of Software ComponentsAndre Scholz
879
Designing WebBased Courses with a CaseBased Reasoning Component Gary Schmidt and Donna LaLonde
887
A Cross
893
Transformational Leadership in the U S Air Force Michael Kull
897
An Imperative for Supporting the Ecommerce CustomerBabita Gupta and Lakshmi Iyer
904
A Preliminary Discussion in the Australian Context Girija
911
An Experiential Approach Using the Concept of Fit Joan Mann
917
Towards an Automatic Massive Course Generation System Ahmed Kandil Ahmed ElBialy and Khaled Wahba
923
Generalizing Association Rules with Ordinal Intensity of ImplicationSylvie Guillaume and Ali Khenchaf
930
IT Ecommerce and the Knowledge Worker of the Future Michael Savoie
936
OntheScene Education of Information Technology Staff Kresimir Fertalj Damir Kalpic and Nikola Hadjina
942
The MISModum CaseMarisa Balas and Paul Mantelaers
948
Finding Ovelapping and Similar Digital DocumentsKrisztian Monostori Arkady Zaslavsky
955
Predictors of Strategic Information Systems Planning Autonomy in U S Subsidiaries of Foreign Firms Dinesh
962
Where Have All the Women Gone? Susan Athey and John Hoxmeier
969
Comparative Case Study of Multiple Schools of Thought in Microcomputer Applications Teaching Freddie Beaver Judith
975
Knowledge Management and Virtual Communities W Jansen and H P M Jagers
984
Contextualising Knowledge Management for Innovation Sue Newell Jacky Swan and Maxine Robertson
993
Improving Inductive Accuracy by Classifying Errors Catherine Murphy
1000
Enhanced Learning with Personalized Course Pages Wendy Lucas and Mark Frydenberg
1007
An Exploratory Study Peter Anthony Busch
1014
Modelling Business Rules Uisng Defeasible Logic G Antoniou and M Arief
1020
The Development of a Framework to Evaluate the Organizational Informatization Level Soo Kyoung Lim MooJung Kang
1026
Human Learning Models and Data Collection Over the Long Haul Kevin Reilly and Norman Bray
1033
A New Approach Vicky Wilson
1039
The Experience at Almaty State University Paola Bielli
1046
Leveraging the Information Architecture to Support Strategy Vikram Sethi Tonya Barrier and Ruth King
1053
Minimum Degree Ordering for Identifying Association Rules Selwyn Piramuthu
1061
Experimentation with ProblemBased Learning at an Australian University Vicky Wilson
1068
A New Cell Mapping Model for Multipriority Video Over ATM Gamze Seckin and Forouzan Golshani
1074
Yet Another Productivity Paradox? CRM and Customer Satisfaction C Sophie Lee
1081
Social Barriers for Knowledge Databases in Professional Service Firms Georg Disterer
1088
The Impact of TechnologyProduct Disocntinuity to InterDepartmental Interfaces Hungbin Ding and Yikuan Lee
1095
An IT Approach to Faculty Development Sorel Reisman
1101
Redefining the Customer Relationship via a Knowledge Management System Anne Massey Mitzi Montoya
1108
Task Oriented Organizational memory for Efficient Product Assortment David Croasdell and William Fuerst
1109
Knowledge Sharing Across Organizational Boundaries with Application to Distributed Engineering Processes Gerd Frick
1116
The Balanced Scorecard and IT Governance Wim van Grembergen
1123
Putting Knowledge Management Technologies into Distance EducationKong Gui Lan Yang Yue Xiang and Zhang Yin Fu
1129
Furthering InHouse Knowledge Elicitation Ashok Ranchhod and Ray Hackney
1135
What is Information? A Review of Different Perspectives Andrew Targowski and Gurpreet Dhillon
1142
Multimedia Scenarios and RolePlaying Urban Nulden Christian Hardless Malin Nilsson Charlotta Bohrn Charlotte
1150
Measuring Online Database Usage
1158
Changes in the FieldA Look at the Systems Quality Aspect of Changing Usability PracticesLeigh Ellen Potter
1164
Thinking Creatively About OnLine Education C Romm and W Taylor
1170
Designing Recycling Systems Using Closed Queueing Networks Jurgen Hesselbach and Westernhagen
1176
New Trends in Model Engineering Jean Bezivin
1185
Systems Development and Implementation in RCL Inc Vikram Sethi and David Meinert
1192
Lessons from the Alaskan Experience Heather E Hudson and Theda Pittman
1199
Information Systems Reengineering Strategies Ghazi Alkhatib
1205
PANELSWORKSHOPSTUTORIALS
1214
DOCTORAL SYMPOSIUM ABSTRACTS
1220
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453. lappuse - The work reported in this paper has been funded in part by the Cooperative Research Centres Program through the department of the Prime Minister and Cabinet of the Commonwealth Government of Australia.
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