People and Technology in the Workplace

Pirmais vāks

Quick introduction of new technology is essential to America's competitiveness. But the success of new systems depends on their acceptance by the people who will use them. This new volume presents practical information for managers trying to meld the best in human and technological resources.

The volume identifies factors that are critical to successful technology introduction and examines why America lags behind many other countries in this effort. Case studies document successful transitions to new systems and procedures in manufacturing, medical technology, and office automationâ€"ranging from the Boeing Company's program to involve employees in decision making and process design, to the introduction of alternative work schedules for Mayo Clinic nurses.

This volume will be a practical resource for managers, researchers, faculty, and students in the fields of industry, engineering design, human resources, labor relations, sociology, and organizational behavior.

 

Saturs

People in the Process
1
Improving the Development Acceptance and Use of New Technol
15
AUTOMATED MANUFACTURING TECHNOLOGIES
57
Design and Implementation of a Process for a LargeScale System
89
Achieving Excellence Through People Technology and Team
119
MEDICAL TECHNOLOGIES
131
Managing the Ambulatory Care Unit
159
Technology and Intervention in the Neonatal Intensive Care Unit
171
Operations Research in Nurse Scheduling
189
OFFICE AUTOMATION TECHNOLOGIES
227
The Forest Service Information System
253
Introducing a ComputerBased Human Resource System into the
272
Shearson Lehman Commer
296
Contributors
309
Index
315
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