Guide to Preparing the Corporate Quality ManualCRC Press, 1997. gada 15. apr. - 232 lappuses Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers. |
Saturs
THE QUALITY MANUAL WITHIN THE SERIES | 13 |
PRINCIPLES FOR WRITING A QUALITY MANUAL | 25 |
PART TWO CONTENTS OF A QUALITY MANUAL | 45 |
TOP MANAGEMENTS RESPONSIBILITIES | 53 |
THE QUALITY SYSTEM | 63 |
DOCUMENT CONTROL | 79 |
QUALITY PLANNING | 99 |
QUALITY IN DESIGN | 111 |
PRODUCTION OR PROCESS QUALITY | 137 |
CONTROL OF NONCONFORMITIES | 155 |
QUALITY EVALUATION | 169 |
QUALITY COSTS | 183 |
TRAINING | 193 |
QUALITY IMPROVEMENT | 199 |
CONCLUSION | 207 |
221 | |
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activities approval areas auditor carried certification bodies chapter chart concerned corrective action corrective and preventive corresponding criteria Date define delivery depending diagram documentation sheet drafting ensure equipment established European Quality Award evaluation Example of quality external field of application Figure Guidelines identify implementation inspection and test internal audit ISO 9000 standards ISO/CD manufacturing ments methods necessary needs NF EN ISO non-quality nonconformity form operational organization organization's organizational structure person in charge personnel phases preventive actions procedures product certification product or service product quality provisions qualification quality assurance manual quality assurance plan quality audit quality control quality department quality documents quality function Quality Function Deployment quality improvement quality loop quality objectives quality plan quality policy quality system certification refer responsibilities revision sections Signature specific stage Statistical Process Control supplier surveillance table of correspondence technical tion tool total quality management updated validation verification wave soldered