Not for Profit, Not for Sale: The Challenge of Public Sector Management

achieve activities aims allocation areas assessment Audit Commission basis British cent central charge chief executive Civil Service commitment competitive tendering concept conflict contract contractors costs culture decisions developed direct accountability district health authority economy effectiveness efficiency employees ethos of altruism example funding governing body HMSO hospital important improve in-house Independent Broadcasting Authority industrial action institutions involved James Callaghan London managerial Ministers mixed economy national health service objectives operational Patricia Day performance indicators political brief politicians possible principle priority budgeting private sector privatisation programme public expenditure Public Sector Management public sector pay public service bodies public service managers public service organisation recognise recruitment and retention relationship Report responsibility Rodney Brooke role schools service limits service managers need service pay service users social specific staff strategy sub-contracting tax-funded teachers trade unions value-for-money voluntary sector