Tax Systems Modernization: Automated Underreporter Project Shows Need for Human Resource Planning : Report to the Chairman, Commerce, Consumer, and Monetary Affairs Subcommittee, Committee on Government Operations, House of RepresentativesThe Office, 1994 - 35 lappuses |
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12 employees access to taxpayers Appendix assessed Atlanta and Fresno AUR Implementation AUR project Austin authorized staffing levels Automated Underreporter billion Brookhaven center increased authorized centers that lost City Service Center Commissioner of Internal current workforce customer service displaced employees displaced underreporter employees employees displaced Evaluator existing workforce knowledge Fiscal Years 1992 four service centers human resource impact human resource issues Human Resource Master human resource planning income increased authorized staffing Internal Revenue Service interviewed IRS and NTEU IRS officials IRS plans IRS Service Centers Kansas City Service lost the underreporter Management Memphis Service Centers modernized environment needed Negotiations With NTEU November Number of employees Ogden percent Permanent Clerk permanent employees planning for TSM redeploying redeployment plans redeployment process Satisfaction or Dissatisfaction Seasonal Clerk seasonal employees Seasonal Staff significant human resource skills strategy Tax examiner tax returns Tax Systems Modernization term appointments transition TSM projects underreporter function workstations
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18. lappuse - We will also make the report available to others upon request. Major contributors to this report are listed in appendix VI. Please contact me on (202) 512-9110 if you or your staff have any questions about this report. Sincerely yours, James R. White Associate Director, Tax Policy and Administration Issues Contents Letter Appendix I IRS...
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