Introduction to PCs (52 classes, 219 students)
Advanced DOS (22 classes, 72 students)
WordPerfect (217 classes, 775 students)
Lotus 1-2-3 (37 classes, 128 students)

Clerk Hire (26 classes, 16 students)

Official Expenses (24 classes, 58 students)
PageMaker (47 classes, 154 students)

System Manager (31 classes, 121 students)

Windows (63 classes, 355 students)

Introduction to Macintosh (36 classes, 90 students)

MAC Accounting (11 classes, 15 students)
Microsoft Word (50 classes, 100 students)

PageMaker (35 classes, 57 students)

FileMaker (12 classes, 15 students)

Word-11 (6 classes, 34 staff)

Advanced Word-11 (3 classes, 12 students)

Technical Courses/Seminars (6 classes/seminars, 62 students)
Integrated Sys. & Info Svcs. (ISIS) (79 offices, 499 students)

ON-SITE TRAINING

Legal Retrieval (21 sessions)

Committee Accounting & Personnel (270 sessions)

Committee Equipment Inventory (30 sessions)

PRODUCTION SERVICES

Desktop Publishing/Graphics (2,881 contacts)

Software Support (14,071 contacts)

PageMaker Technical Assistance (974 calls)

DOS & Windows Support (154 calls)

FileMaker Support (128 calls)

Color Graphics (912 large plots, 14,386 copies)

Color Printing/Transparencies (105 printed)

Color Scanning & Printing (735 work orders)

Constituent Labels (4,230,759 printed)

National Change Of Address (NCOA) (37,391,311 names in 284 lists)

Member MicroMIN Database Conversions (57 conversions)
Legal Retrieval Autotracking (11,161 reports generated)
Lotus-based Accounting Systems (133 installed)

Macintosh Accounting Applications (21 offices supported)
Committee Labels System (9,340 sets generated)

New Congress (200 slides, 76 plots, 3360 color copies)

INFORMATION RETRIEVAL

Federal Register & Funding Reports (7,540 generated)
Legal Research (72 research projects)

Database Evaluations (7 requests)

CONSULTATIONS/DEMONSTRATIONS

Office Automation Help (10,840 Members, 12,029 Committees)
Proactive Office Visits (Members: 413, Committees: 1473)
Services/Systems Seminars (15 seminars)

Equipment Configurations (294 Members, 55 Committees)
Product Evals. (2,436 contacts, 68 items, 832 inquiries)

Hardware Evaluations (43 completed)

Software Evaluations (25 completed)

Product Demonstrations (6,229 conducted)

ISIS Demonstrations (86 presentations)

Site Surveys (Members: 685, Committees: 360)

District Office Visits (16 trips)

Quarterly District Newsletter (4 issues)

House User Groups (36 meetings coordinated)

Legal Support (454 consultations)

FIELD SERVICES

Hardware Troubleshooting (6,152 requests)

PC Hardware Repair (4,399 calls)

PC Hardware & Software Installations (2,521 installs)

Macintosh Hardware/Software Support (1,570 calls)

Committee Technical Support (900 requests)

Committee Accounting/Personnel Systems (800 calls, 250 visits)

Network Services (2,225 calls)

LAN Support (175 Member LANS, 45 Committees LANs)

CENTRAL

INFORMATION

SYSTEMS

MEMBER INFORMATION NETWORK

Monthly Accesses (190,541 sessions)

Monthly Transactions (3,559,583 commands)

Monthly Usage (660 offices, 5,155 users)

NEWSWIRE SERVICES (79,208 accesses per month)

Associated Press (58,014 accesses, 14,486 articles)

USA Today (1,346 accesses, 1,540 articles)
Reuters (8,942 accesses, 7,452 articles)
Hotline (9,939 accesses, 6,529 articles)
Education (135 accesses, 2,885 articles)
Healthline (728 accesses, 3,284 articles)

FEDERAL FUNDING/STATISTICS SERVICES (1,761 accesses per month)
Economic Indicators (114 accesses, 42 tables)

Federal Budget (72 accesses, 200 menu options)
Available Grants (930 accesses, 1,346 grants)
Awarded Grants (111 accesses, 1,107,629 grants)
Available Contracts (44 accesses, 18,982 contracts)
Awarded Contracts (41 accesses, 644,786 contracts)
Geographic Profile (449 accesses, 145,835 profiles)

LEGISLATIVE SERVICES (78,200 accesses per month)

Floor Proceedings (6,681 accesses, full day's debate)
LEGIS (60,150 accesses, 86,465 bills/res 98th Cong. on)
Congressional Record (3,516 accesses, 553,891 documents)
Congressional Quarterly (2,714 accesses, 32,211 articles)
U.S. Code (168 accesses, 63,817 documents)

Text of Legislation (4,658 accesses, 101,663 bills/res.)
Compilations of Acts (110 accesses, 11,678 acts/statutes)
Rules, Procedure & Precedents (52 accesses, 2,425 items)
Code of Federal Regulations (147 accesses, 172,586 recs.)
House Votes (4,869 accesses, 10,218 votes 101st Cong. on)

INFORMATION SERVICES (10,189 accesses per month)

House Bulletin Board (8,133 accesses, avg. entries: 283)
Democratic Bulletin Board
Republican Bulletin Board

ADMINISTRATIVE SERVICES (21,183 accesses per month)
House E-Mail (464,757 messages processed in 1993) -
MIN E-Mail (18,226 accesses, 362,664 messages)
Member Scheduling (2,519 accesses, 21 Members)
Teledex (323 accesses, 9 Members)
Tracking (106 accesses, 11 Members)

ISIS SERVICES (202 offices, 2,293 users)

Newswires (215,130 accesses, 3,285,628 records)

Legislative Process (62,688 accesses, 2,005,812 recs.)
House Votes (15,210 accesses, 50,790 records)
Mail Labels (11,027 accesses, 31,860 records)
Periodicals (8,859 accesses, 275,995 records)

Awarded Grants (2,444 accesses, 11,131,619 records)

SPECIAL

PURPOSE

CUSTOM SYSTEMS

TELEPHONE BILLING SYSTEM

Long Distance (7,500,000 calls processed)

Voucher (8,257 processed)

Billing/Usage (5000 reports)

District Telephone Billing (9,890 bills, 825 average monthly)

PARKING OFFICE PERMIT SYSTEM (32,200 Parking Stickers Issued) Parking Permits

Permits Issued (29,500 permits)

Temporary Permits (20,200 issued)
Permanent/Active (9,258 issued)

Parking Spaces

Total Spaces (6,200 spaces)

Carpool Spaces (720 spaces)

Enforcement (6,300 tickets issued)

PERSONNEL TRACKING SYSTEMS

Position and Longevity Tables (106 tables)

Doorkeeper (800 records)

Clerk (11,000 records)

CAMPAIGN FINANCING SYSTEM

Individuals Seeking House Seats (3,500 individuals)
Reports (20,000 reports issued)

ATTENDING PHYSICIAN

Medical Information System (20,000 entries)

Medical Record System (1,000 records)

POSTMASTER

Mail Accounting System (110,000 entries/records)
Address Correction/Postage Due (2,000 records)

PUBLICATION DISTRIBUTION SYSTEM

Packages Mailed (50,000 per year)

Bulk Mailings (6,500 per year)
Publication Tracking (200 per year)

LAW REVISION COUNSEL

U.S. Code CD-ROM (2 releases)

U.S. Code Classification Tables (426 reports)