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MAINTENANCE AND EXPANSION OF CURRENT SERVICES
Improve and expand customer service. An increasing portion
ecure access to the
SERVICES AND INITIATIVES
Expand Internet access. In addition to providing Members
electronic discussion forums, and document archives which they can provide to constituents and/or the general public. Bxpand ISIS capabilities. In addition to expanding the availability of ISIS, H.I.S. proposes to extend its capabilities by expanding the range of information and features available. Public Access to House information. In FY 94, H.I.S. will establish on a test basis an information server on the Internet through which the general public will be able to electronically access such Congressional information as directed by the Committee. It is proposed that databases of interest to the public, such as the Text of Legislation, be made available. Develop CD-ROM capabilities. H.I.S. proposes to expand its own capability in CD-ROM and imaging technologies so it can offer success similar to that of the Law Revision Counsel in publishing the U.S. Code on CD-ROM to other offices with publishing responsibilities and to better equip itself to support Member and Committee offices in their use of information available via CD-ROM.
HOUSE INFORMATION SYSTEMS
ORGANIZATION. House Information Systems is comprised of six line organizations and a Director's Office, which manages organization-wide technical and administrative support. Although each division has a defined mission and responsibilities, multidivisional task forces are frequently used to pool the best available talent to meet House priorities.
The chart below depicts the overall organization and staffing allocations. The mission and staffing allocations for each of the line organizations are presented on the following pages.
CUSTOMER SERVICES. The Customer Services Group (CSG) provides office automation support for all House offices and is responsible for all systems, products, and services provided specifically for House Member and Leadership offices. CSG provides a telephone hotline service, training, procedural assistance, installation, support and service for all H.I.S. developed personal computer-based systems, including MicroMIN and ISIS; support of commercially-available hardware and software products approved for House use; and Member Information Network Services (MIN).
CSG supports off-the-shelf hardware and software for microcomputers and provides training and education; desktop publishing; color graphics and printing; and Computer Aided Design (CAD).
CUSTOMER APPLICATIONS. The Customer Applications Group (CAG) provides office systems and automation support to Members and committees including applications development, assistance in acquiring computer systems, support in the use of PCs and minicomputer systems; publications support for the production of House documents, such as hearings, calendars, bills, reports, and U.S. Code revisions; and development of MicroMIN, ISIS clients, and other office automation applications for Members and committees.
CAG provides direct user support for all systems, products, and services provided specifically for House committees.
Staff Support 1
Cmte Consulting 7
MicroMIN Develop 4
Postal Operations 1
ISIS Design 2
Cmte Publ's Spt 6
ISIS Develop 3
Cmte Applic 2 Total Staft: 30